Shipping policy
Shipping Policy
Effective Date: August 31, 2026
Welcome to KENNYINDIA.COM We are committed to providing a simple, reliable, and convenient shopping experience for customers across India.
1. Shipping Availability
We currently ship orders to locations across India, subject to courier service availability at the delivery address provided by the customer.
2. Delivery Time
- Orders are generally delivered within 7 days from the date of order confirmation.
- Delivery times may vary depending on the customer's location, courier availability, weather conditions, holidays, or other circumstances beyond our control.
- Once your order has been shipped, you may receive tracking information where available.
3. Cash on Delivery (COD)
We offer Cash on Delivery (COD) on eligible orders and locations.
For COD orders:
- Payment is collected by the delivery partner when the order is delivered.
- Customers are requested to provide an accurate and reachable phone number and delivery address.
- Please ensure that someone is available to receive and pay for the order at the time of delivery.
4. Shipping Charges
Any applicable shipping charges will be displayed at checkout before you place your order.
If free shipping is offered on a particular product or order, the applicable offer will be clearly mentioned on the product page or at checkout.
5. Order Processing
Orders are normally processed after successful order confirmation. For COD orders, we may contact the customer to confirm the order before dispatch.
Orders may be delayed or cancelled if the delivery address or contact information is incomplete or incorrect.
6. Delayed or Failed Delivery
If your order is delayed, please contact us with your order number and registered contact details. KANNYINDIA.COM is not responsible for delays caused by circumstances outside our reasonable control, including natural disasters, strikes, transportation disruptions, incorrect addresses, or failed delivery attempts due to the customer's unavailability.
7. Returns
We provide a 7-day return policy for eligible products.
If you receive a product that is damaged, defective, incorrect, or otherwise eligible for return, please contact us within 7 days of delivery.
The product may need to be returned in its original condition, with original packaging, tags, accessories, and other items supplied with the order.
Some products may be excluded from returns where applicable. The specific return conditions will be communicated on the product page or in our Return Policy.
8. Contact Us
For questions regarding shipping or your order, please contact us through the contact details provided on KANNYINDIA.COM
KANNYINDIA.COM
Serving customers across India.